ðŸ¤These people are dishonest my heart goes out to anyone who does business with them. It says it's arrived to USPS distribution center. A lot of the clothing pieces has waist, bust, and length measurements and I recommend taking your own measurements before ordering. " I hope to hear from you soon. com with the subject line "RESOLUTION via SITEJABBER - BOB B. On average, things arrive on my doorstep within a week or two. If they cant come up with an excuse for their poor service, they just blame it on Covid. It's been 13 days since I placed my order, it still shows processing waiting to be picked. I am very disappointed in this company and will never order from them again! Don't know if they will ever arrive. One of them just left the conversation half way! Have you ever wondered if Shein is legit? Im sick of everything being blamed on Covid. Shipping is always pretty quick 2 weeks most. Like many of the other reviews on here the last update was Package sterilization complete and that it shipped. From looking at the reviews, this happens a lot, I should have read these first. Thank you again and I hope that you have an extraordinary day. That asked for photographic evidence to verify legitimacy. Shein Shipping When I originally started ordering from Shein years ago, things took almost a month to arrive because each order shipped directly from China. Some items are OK but others are made by them recreating clothes from other companies and the fabrics are literally table cloths of worse. Customer Service only apologizes and give you a standard message that doesn't even go with you email you sent. "Not only do they use child labor and fast fashion, they are literally selling a SWASTIKA NECKLACE. This company is a complete scam. Also a heads up the product is real bad, colors bleed, fit is off, poor quality. oh that is a great question — i just read a few articles and it looks like US health officials say the risk is very low. I ordered and they sent in me what they wanted to. I would love to help you resolve this issue. Ordered 10 items and paid for shipping insurance. No way at all to actually contact customer service. When it comes to sizing, the best thing you can do is read the reviews and pay attention to the specific measurements. It seems they can't read English. It was supposed to arrive on June 1 but Fedex still hasn't received it. I am still waiting on 2 orders. finally got a label from them what I returned God's to another address. Tips for Shopping on Shein Read the Shein Reviews: The BEST thing you can do to improve your experience with Shein is to read the reviews of items before you purchase. Shein reimbursed me for the first one immediately. Wish I could give them a zero rating. Its disgusting and disrespectful. You can find out if something is sheer, running small, or oversized from the reviews. I then participated in the live chat and finally got a rep who said my items were not returnable. Best things to buy from Shein• Not ordering anything from there any time soon after this horrible experience. I wasn't able to log into my account and sent two emails with no response. The prices are amazing, although for future reference you might want to order a size up despite if it says true to size. I got my clothes in a good period of time and sure some of the clothes didn't fit the way I needed them too but that's the risk you take buying online without trying something on. 2,2020 and I have never received my items and it was supposed to arrive Aug. "Do NOT let Shein get away with this. Popular online retailer Shein apologizes for selling swastika necklace after backlash• If I spent that much it should have been shipped already and on it's way to me. Obviously, my network connection is working just fine. what a nightmare to deal with them. It also said it is pulling all religious items from the site. The quality has been surprisingly good, and again I always read reviews before purchase so I have no surprises. Unless they improve their packaging, I will not purchase clothing from them again online. I'm convinced Shein isn't an authentic site. Have you ever tried paying thru Paypal or CC? Given by the Shein for refund is not traceable by the bank and they ask us to get the full refund details from Shein - which Shien is not providing so for. I checked my bank account to see if the original attempt was successful and noted that they had taken 3 payments with 3 different amounts. I wish I could give no stars because 1 is to many. This post is not sponsored, but it may contain affiliate links. None of their carriers listed have a record of my package. I have received other packages from China that I ordered after this. similar viruses can only live for a few hours on the surface of an object and it takes much longer than that for a package to arrive info from here: — the CDC website says it is spreading person to person: hope that helps! so u do not have the merchandis. the string instantly fell off the ring as i picked it up. Once I got the order I realized that the sizing is completely off. It is helpful not only to see if it has positive reviews, but to check their comments about sizing, quality, material, and color. I told her to leave it and we would try the next day. "We know we have a lot of work to do to deserve the love and support you've shown us these last few years. I love their app also, it shows previous buyers reviews under each item which helps you make a better decision on it before buying. Im glad I didn't spend a lot of money on this website but I'm still very disappointed. I want a refund but they're not even issuing that. The tracking updates keep changing everyday and then suddenly disappears. While some argued that the symbol stems from religions such as Buddhism and Hinduism, the majority of commenters disapproved and pointed out that it is now largely associated with the Nazis, who adopted the ancient icon in the 1930s as an emblem of their fascist regime. I just received my order today, after 8 business days, and I am happy to say that each of the summer bedtime short sets are really nice and are true to size! " Some of the rugs featured illustrations of the Kaaba, one of Islam's most sacred sites, and mosques. The tracking has not updated for over 2 weeks and my package has not arrived and even though its late i have not received any notification as to why its late. My daughter tried again with her card on her account and was given an order number and email came through to say everything was ok. Skirts• I suppose this is what I get for going the cheap route and supporting a sweatshop. I have submitted a service request twice now and just keep getting same run around that shipping takes longer due to Covid. I ordered on Shein and asked my colleagues to join in as it was a site that looked like it had decent clothing, the four of us selected items so we could split delivery cost if needs be. For the price I have no complaints. I rating Shein 2 stars because the clothes were fine for the price. I suspect any positive reviews are fake. Have been trying to return the garbage clothing very poor quality for 8 weeks and even had to open a claim on the company who continues to drag their heels and not respond. Final thought, I'm never shopping there again and telling all my friends so. Ever since then, we have pursued the ideal of "doing well by doing good. "We made a gigantic mistake by selling a product that's hurtful and offensive to so many of you, and we're so, so sorry," the site wrote on. I am not a very happy customer. They gave 4 phone numbers of possible carriers to contact. The sizes were not true to the size chart the jacket was supposed to be 41" it was 37" There is no way to contact them the support page comes up with an oops! We will never order from here again. I personally have only ever purchased off of their website. I didn't notice the second one was damaged until my boss pointed it out at work. Shein takes popular, trendy higher-end items and makes a lower quality version of them for a much lower price point. after reading other reviews wish me luck. I love shopping at Shein, I have only ever had to return one item to them before due to it being a bit small. Now I have to contest the charges on my credit card. I ordered a few items on April 15th via express shipping and they still haven't shipped them. I tried Shein for the first time and I am so disappointed. They are overly cute and the material is so soft with easy-to-launder instructions. In 1932, at the height of the Depression, a pharmacist named Henry Schein started our company with the belief that we can fulfill our responsibilities as a corporate citizen by giving back to the communities we serve. This is where it is important to pay attention to the sizing guides and read the reviews. I bought 3 items on 23th of January and they still haven't been delivered, it's now the 17th of Feb! The clothes came in fairly quickly, but the items did not fit me well and were made poorly so i returned it using their return label per their return process and 3 weeks later still no refund or any type of customer service contact information that works. We purchased two swimsuits and nowhere did the website say they couldn't be returned. It was due to be shipped June 18th. On behalf of Shein, I apologize for the experience you had in doing business with us. The customer service is horrible as well and I can't cancel my order either. My account shows no history of an order. I ordered several bikinis in medium [i usually wear small bottoms and medium tops]. Although Shein is a great shop and I believe you will be pleased with your purchases! Standard shipping should have your suit to you in a week and a half. By far the worst site in History. FedEx says they don't have it. Can't cancel order since they immediately mark order as shipped from Carson the day you order. Delivery's and refunds have always been processed quickly as well considering they are not based in England and come from quite a distance away. But Fedex still doesn't have it. Dresses• Good luck trying to return something to them. Also, to let you know how long it takes. " Last week, Shein also came under fire for selling resembling Muslim prayer mats with descriptions like "fringe trim carpet. When it comes to Shein, you are paying for low quality, fast fashion. Very disappointed in this company. Didn't fix the issue and only reached out to make it look like they have customer service. not close to what I thought I ordered. "The only thing we can do is profusely apologize and reassure you that we're making major internal changes so this does not happen again," it concluded. This is a Chinese rag merchant selling cheap but nasty trash, wrong sizes, poor construction and appalling marketing and customer service. Emails went unanswered and chat agent said it was FedEx's fault. " Earlier on Thursday, , an Instagram page that highlights drama in online communities, shared a featuring the necklace, which shows the "swastika" label and a clear image of the necklace on Shein's website. Also I have a question for you. But please believe that we in no way support or condone racial, cultural and religious prejudice or hatred. They might have saved 20 bucks on me but they are going to lose hundreds on me spreading the word to my friends. Shein said it recently established a committee to review products to ensure a similar incident does not arise in the future. " This spirit of individuals helping society is exemplified through Henry Schein Cares, our global corporate social responsibility program. Mind you, I know the difference; one has mosque minbar or Islamic holy sites woven in the center, the other is simply floral. I have ordered numerous items from them including shoes, clothes, fashion jewelry and hair accessories and I have never had any issues with the website. Thank you so much Elisabeth for this wonderful insight on Shein. We love all of you and hope you will stay with us. Please send to: dispute shein. I track the package, all is good. "There's simply no excuse for our lack of sensitivity in doing so. I don't know what's happening with my order. Turns out I actually got it 6 day later! I never received my package and customer service does not exist. Can you please provide me your order number or the email you used to place the order. This is the third time I've been had by chinese sellers this year. The status keeps saying "please wait patiently while processing order". However, I've been several days to send Shein customer service a message regarding my return. I tried to contact customer support. they are very poor quality, won't fit and you can't return them! Just grab a top or two on Shein. I have had to rate Shein one star because I didn't have the option to rate no stars. Ive been waiting fir my order over a month now and I will never order again. Says shipped from Carson, CA over three weeks ago. I should have listened to my gut. Past 02 years we are chasing with the bank and also with Shein - but nothing worked. The site pulled an item labeled "swastika pendant necklace" from its website after being slammed on social media for promoting anti-Semitism before issuing an apology Friday, stating that the listing was meant to portray a Buddhist swastika. Their size guides are way off and even garments labeled with the same sizing example medium are not even close in actual measurements. Yet they continue to send emails etc to order more. I ordered my clothes in 31 January and immediately it said shipped however I didn't receive a tracking number and there is no one to contact. I spoke with multiple customer service reps who were not cooperative at all and didn't want to accept the return. here are a few favorites that have great reviews: This post is super informative. I ordered a bunch of things from their website. And you will not hear from them about it again. They do not package their clothing appropriately for shipping through USPS. Supposedly shipped May 10,2020 today is now May 24,2020 and I still haven't received my package from California. You can earn points to take money off orders too by checking in each day, buying stuff and reviewing products you buy. Two days later, Shein removed. My order is GSHMXN00U0002R0 Hi once my order was delivered it disappeared from the site. It has been saying it's been in CA ever since Aug. I would compare the quality of items I received to be similar to that of like forever 21 or urban planet. I have been considering on making a purchase on this website and now since I have read your post, I think I will definitely take the plunge and order a few items. Or at least let me know why it's delayed. You are better off flushing your money down the toilet in all honesty. Got an email a day later saying the package has been shipped. I made sure to look at all of the sizing charts and reviews for them to order the right size and it was so inaccurate. Go for trendy pieces not classics Shein is a great place to dip your toe into trends. 00 for 17 items, I want a refund if I'm not going to get my stuff. I am so done with anything from china. 9 and no updates have been added. Suspicious reviews are flagged by our algorithms, moderators, and community members. It is best to look at the photos of clothing posted by the users themselves and not she inside. I choose to purchase off this site because it said my things would be delivered between 4 to 7 days express shipping. Their clothes are such good quality for the price also and always fit amazingly. Now, they have a distribution plant here in the United States so many things ship MUCH faster. A post shared by hereforthetea2 on Jul 9, 2020 at 9:10am PDT Outrage quickly spread across Twitter and Instagram, with thousands of users expressing disgust with the company. They closed my account so that I would stop sending them messages through their chat. One of our purchase deal was cancelled and the Refund amount of USD -714 Indian Rupees - 49,613 Rs - is not yet received in my bank account. Placed an order on April 19th, on April 29th status updated to "Order shipped! So I would save your money and shop at other sites even if they're a bit more expensive. Update to my review: they contacted me right away after I posted my initial review only to do NOTHING. Save your money and buy somewhere else. I ordered from Shein at the Beginning of May. The black one was long enough but had still horrible quality, it was like touching a rag. They refuse to remove you from their forced sales messages and drown you in rubbish even after you request that you be removed from their list. Sitejabber has helped over 100M consumers make better purchasing decisions online• Anything Trendy• I found the clothes to be a good quality. How do I know I can trust these reviews about SHEIN? Definitely not buying here again. No where is going to be perfect and you have to use your discretion when purchasing something. Blouses• I was leery to begin with but my daughter talked me into it. the other bikinis came so small. Your orders never arrive on time and if, and that's a big if, they do, you can expect something to be wrong and no way to get a refund.。 。 。
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